Not very happy

Discussion and feedback for Playtonic's debut game, platformer adventure game Yooka-Laylee!
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ShanPen
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Re: Not very happy

Postby ShanPen » Thu Feb 09, 2017 7:13 am


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Scrubber
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Re: Not very happy

Postby Scrubber » Thu Feb 09, 2017 7:34 am


Piet
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Re: Not very happy

Postby Piet » Thu Feb 09, 2017 8:53 am


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ShanPen
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Re: Not very happy

Postby ShanPen » Thu Feb 09, 2017 10:28 am


Piet
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Re: Not very happy

Postby Piet » Thu Feb 09, 2017 11:23 am

That's what I'm referring too. The price for upgrading to physical is absurd.

Example:
Digital backer: $15 + Physical upgrade: $20,- = Total: $35,-
Amazon: http://amzn.eu/dMRudat ($29,-)

So people who've helped creating the game by backing it, have to pay MORE than regular buyers.
That's just insane and it makes backers think that regular buyers are top priority...

+ Also the fact that they literally got millions via the Kickstarter campaign, thus we should be able to upgrade to physical for WAY LESS. ;)

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ShanPen
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Re: Not very happy

Postby ShanPen » Thu Feb 09, 2017 11:52 am


Piet
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Re: Not very happy

Postby Piet » Thu Feb 09, 2017 12:02 pm


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ShanPen
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Re: Not very happy

Postby ShanPen » Thu Feb 09, 2017 12:18 pm

I specifically said that Playtonic as a small company can't compete with big online retailers like Amazon.

And I didn't think it needed to be pointed out that the extra money raised for the Kickstarter was to be put towards making the game better than they planned it. There's a whole other thread where people are complaining that the game looks like it needs "more polish" (I haven't watched the video so I have no opinion on that), so do you think the game would even look as good as it does now if they didn't use that extra money? Adding polish is more time, and as the saying goes, time is money.

If you think the price is unfair, it's your prerogative to go and buy it from one of these wonderful cheaper places. But the attitude that Playtonic is somehow deliberately just trying to rip backers off with this price, is ridiculous. Same as the idea that they are just withholding the Switch release date for their own twisted pleasure at seeing their bakers get upset.

I get that people might be annoyed about things not working out the way they wanted, but this idea that because some mistakes may or may not have been made (depending on your opinion) that Playtonic now owe backers the world - free this, free that - seems really spiteful.

Piet
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Re: Not very happy

Postby Piet » Thu Feb 09, 2017 12:40 pm

The problem is that they just aren't transparent enough.

For instance:
- Where did ALL the money from the Kickstarter go (the diagram on the Kickstarter page isn't clear enough)?
- Why couldn't the upgrade price to the physical version be cheaper (hence the first question)?
- Which 'technical issues' did they encounter while developing the Wii U version?
- Why don't they have any new info on the Switch version yet (release date, physical release, etc.)?
- Is the gameplay video from the Capital Casino world from the 'gold version' or from a 'beta version' (it looks fine if you look past the flaws, but it looks incomplete, so where did they 'fine-tune' money go)?

People wouldn't be so demanding/unfair if PG would give us some SPECIFIC INFO.
--> They give a lot of updates through Kickstarter, but there is just no new important info in them...
THAT'S what the real problem is.

They just have to explain themselves. THAT'S what they DO owe us!
Last edited by Piet on Thu Feb 09, 2017 12:48 pm, edited 2 times in total.

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Rueckkoppler
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Re: Not very happy

Postby Rueckkoppler » Thu Feb 09, 2017 12:41 pm

The upgrade price is absurd or at least "not feasible" if you compare both offers. But you can't really compare these both different "offers" with each other and blame Playtonic for that price in the first place! They're in no way comparable to big catalog companies like Amazon and any retailer between them. I believe them that these upgrade costs they explained are the exact costs they would need for each individual backer that wants to have a physical version of that game. It is a logistical nightmare and wasn't promised to anyone, so people should really not be too upset about this. They paid for an idea after all and did no freaking purchase like in every other case.

I agree with everything ShanPen said before. The price is not an offer in any way, but it is the needed amount to fulfill backers wishes for a physical copy, including everything from planning, packaging and shipping. And yes, shipping costs could've been merged for all the physical rewarded backers, I admit that. But go and try to step in Playtonics position for once and realize the circumstances that differentiate them from big retailers. Or even better: Realize that the situation of a comparable smaller group of backers (firstly) that claim that effort of a physical version (secondly) is in no way comparable to normal retailer-consumer situation.

As I said before: This situation right now is a nightmare for both Playtonic and (be it negatively or positively arosed) fans. I'm SO looking forward to never having a Kickstarter and therefore such a situation ever again with this company.
Last edited by Rueckkoppler on Thu Feb 09, 2017 1:11 pm, edited 3 times in total.

Piet
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Re: Not very happy

Postby Piet » Thu Feb 09, 2017 12:45 pm


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Rueckkoppler
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Re: Not very happy

Postby Rueckkoppler » Thu Feb 09, 2017 12:57 pm

I wouldn't call it a lack of transparency (since one can easily figure out why things are that way if emotions can be put aside), but a lack of time to make the effort to explain stuff as detailed as we're discussing these topics (dotEXE explained this very well ). All I'm truly believing is that there's no mean spirited people that led to this (and I totally understand how someone can develope negative emotions in the first place) unpleasant situation. We're all going to be alright after this and having a ton of fun with Playtonics games in the end. We just have to sit tight till announcements will end the waiting and questioning.

And after that, we're probably never having these problems again. And what are these "problems" anyway? It's just video games we're talking about. And Playtonic isn't Peter Molyneux or Comcept, so I don't really think we'll regret anything in the long run. :)

I mean, how come people like Exaskryz keep posting here if they're so "deeply" disappointed? I stopped reading his posts because the content is always the same, but the very fact that he hadn't turned away from the forums proves that he's still interested in playing the game once he gets the opportunity, even if he acts like he's done with it. If I'm done with something, I'll never look at it again. Some people are just more and some are less able to cope with temporarily s*itty situations and in seeing the light at the end of the tunnel.

Piet
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Re: Not very happy

Postby Piet » Thu Feb 09, 2017 1:37 pm


WyvernWings
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Re: Not very happy

Postby WyvernWings » Thu Feb 09, 2017 1:53 pm

Playtonic needs more PR people :P Poor Andy is the only communications manager, and he also happens to be in charge of writing the game. He'd be juggling two full-on jobs at once and that must be difficult. I bet he crashes at the end of the day after work and just couldn't think of explantations as well structured as Rueckkoppler's. I'd be the same way. :lol:

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ShanPen
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Re: Not very happy

Postby ShanPen » Thu Feb 09, 2017 1:58 pm


Piet
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Re: Not very happy

Postby Piet » Thu Feb 09, 2017 2:24 pm


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AndyR
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Re: Not very happy

Postby AndyR » Thu Feb 09, 2017 8:40 pm

Hi all,

There are lots of answers in our FAQ about the topics discussed here:
http://www.playtonicgames.com/yooka-lay ... ation-faq/

If anyone wants to ask me a question I'm always available on Twitter @andyplaytonic

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Rueckkoppler
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Re: Not very happy

Postby Rueckkoppler » Thu Feb 09, 2017 9:42 pm


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Scrubber
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Re: Not very happy

Postby Scrubber » Thu Feb 09, 2017 10:41 pm


Piet
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Re: Not very happy

Postby Piet » Fri Feb 10, 2017 7:21 am



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