What platform is used to get a refund?

Discussion and feedback for Playtonic's debut game, platformer adventure game Yooka-Laylee!
metalreflectslime
Posts: 18
Joined: Fri Dec 30, 2016 9:12 pm

What platform is used to get a refund?

Postby metalreflectslime » Sat Feb 04, 2017 2:55 am

For Wii U backers who plan to get a refund, what do we do if our new current credit card information is different from the credit card information that was tied to our Kickstarter account back in May 2015?

I cannot really remember why I changed credit card information, but I think it is due to my credit card expiring or something.

I sent an email message to:

love@playtonicgames.com

but I did not get any response.

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Scrubber
Posts: 1475
Joined: Wed Mar 18, 2015 8:33 pm

Re: What platform is used to get a refund?

Postby Scrubber » Sat Feb 04, 2017 8:15 am

Can you not change your card details in your kickstarter account?

metalreflectslime
Posts: 18
Joined: Fri Dec 30, 2016 9:12 pm

Re: What platform is used to get a refund?

Postby metalreflectslime » Sun Feb 05, 2017 5:47 am

Yes, I did update my payment information on Kickstarter.

However, will this be enough for me to get my refund?

Or are there additional steps that I must take to receive the refund?


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