PG should just hire you guys to take over the company because you seem to know how everything is done, and would be able to do it all better. Yep. That's what you all are saying. lol, this is a joke
Clearly there are business logistics that aren't so cut and dry. Not to mention a completely different system that was just revealed in depth one month ago.
Just get a refund if this is all too traumatic to handle and take the negativity with you.